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Client Care Charter
CLIENT CARE CHARTER
If you are a current or former client of the firm, we value your feedback!
Name
Telephone
Email
1. How would you describe your experience with us ranging 1 very poor to 10 excellent
2. How likely are you to recommend our services to others?
Very likely
Likely
Don't know
Not likely
3. Can you make contact with your solicitor easily?
Yes
No
4. Have you understood the legal process?
Yes
No
5. Did your solicitor make you feel confident that your affairs were being treated with care
Yes
No
6. How likely are you to use our services again?
Vey likely
Likely
Don't know
Not likely
7. Did our team make you feel welcome?
Yes
No
8. Did our team return your calls promptly?
Yes
No
9. Did you find the staff at MD law friendly and helpful?
Yes
No
10. Were you satisfied with the outcome of your case?
Yes
No
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